A word from our Chief Operating Officer, Sue Austin
"We opened this, our first Home in 1989, passionately proud of our nursing care and importantly, the warmth and kindness of our staff.
30 years on and we are proud to say that some of Radbrook’s original staff from those early days are still part of the professional team here today. Testament to their dedication and the sense of ‘family’ here at Radbrook.
While the calibre of people and care remains the same, the landscape has changed dramatically with increased legislation, changing demographics and the rise in complex health needs.
We are working tirelessly to meet this new landscape, extending and upgrading our Home (we’re still working on this and thrilled at residents’ feedback on our new wing) and looking at ways in which we continue to improve our service to residents. There are many new measures we are introducing to uphold our long-held reputation for outstanding care. Feedback on our progress is always gratefully received and recently I have been touched by the generous comments from many of our residents and their families about our care “a credit to your profession”, “you made it easier for us to cope” and “will not forget the care and kindness shown towards dad and family” – these comments mean so much to every member of the team here. Thank you.
We are proud of what we do and I ask anyone reading this and considering a home from home for a loved one, to come and see me and let me show you what the Radbrook family is all about."
Stanhill Road, Off Bank Farm Road, Shrewsbury, Shropshire, SY3 6AL | 01743 237800